Can items be shipped to an alternate address as a gift?
Yes, all items can be sent as gifts. Just be sure to provide the mailing information with the order. You will also need to provide any extra information, such as gift wrapping or the sentiment on the card, in an email to firstname.lastname@example.org. Please provide the item's name, your name, and the order number with the email and a return email address so that I can confirm your request.
Is gift wrapping available?
All items are shipped in a gift box/bag, depending on the item, that can be used to give a gift. However, if you would like special gift wrapping for a special event, just email Essential Sky, and I'll be happy to do what I can to accomodate your needs for a small fee.
Can items be shipped overnight or sent rush delivery?
Yes, for an extra fee items can be shipped overnight; however, depending on when I receive your email request. If you wish this service, you must email me at email@example.com with your name, address, email address, item name, and order number so that I can complete this request.
I saw an item on this site, but now it's gone. Can I get one like it?
Yes and no. Since these items are all handmade, I can try to duplicate them as closely as possible. However, if I cannot find the exact beads, wire, or clasp, I will have substitute. If you are interested in an item, but it has been sold, then email your request. Depending on the item, such as wire bracelets, earrings, I can make the item, send you a picture of the item, and then you can decide if you want it or not.
Can I special order items?
Sure, if you see something you like, but it's not the right color or size, I can custom make the item. Because of the handmade nature of these items, some variations may be necessary.